Return/Refund policy.
At LoreMakers Fantasy Events, your satisfaction and enjoyment of our events and merchandise are of utmost importance to us. We want to ensure that you have a magical experience when you attend our events or purchase our merchandise. To clarify our return policy, please review the following terms:
**1. Event Tickets, Upgrades, and Merchandise**
- We do not accept returns or provide refunds for event tickets, upgrades, or merchandise unless the event itself is canceled by LoreMakers Fantasy Events.
**2. Event Cancellation**
- In the rare event that an event is canceled by LoreMakers Fantasy Events, we will refund your ticket price, including the cost of any upgrades associated with that event. We will communicate the cancellation and the refund process to all affected attendees promptly.
**3. Satisfaction Guarantee**
- We are dedicated to providing you with memorable experiences and high-quality merchandise. If you encounter any issues with our merchandise or services, please contact us, and we will do our best to address your concerns and find a satisfactory resolution.
We appreciate your understanding of our return policy. By purchasing event tickets, merchandise, or upgrades from LoreMakers Fantasy Events, you acknowledge and accept these terms.
If you have any questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction and enjoyment are our top priorities, and we are here to ensure that you have an enchanting experience.
Thank you for being a part of our extraordinary world of fantasy and adventure.
The LoreMakers